Effective Date: 21st March, 2025
Wolo Limited (“Wolo,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Wolo App (the “App”) and related services.
By accessing or using the App, you agree to the collection and use of information in accordance with this Privacy Policy.
- Information We Collect
We collect different types of information to provide and improve our services:
a. Personal Information
When you register or use the App, we may collect:
Full name
Email address
Phone number
Profile photo (optional)
Payment information (if making purchases)
b. Course & Usage Data
We collect data about how you use the App:
Courses enrolled in and completed
Time spent on lessons
Progress and assessment results
Search queries
Interaction with instructors and other users
c. Device & Technical Information
When you access the App, we may automatically collect:
Device type and operating system
IP address
App version
Browser type (for web access)
Crash reports and diagnostic data
- How We Use Your Information
We use the information we collect to:
Create and manage your user account
Provide access to courses and track your progress
Process payments and provide receipts
Send important notifications, updates, and promotional messages
Customize your learning experience
Provide customer support
Improve the content, functionality, and security of the App
Comply with legal obligations
- Sharing Your Information
We do not sell your personal data. However, we may share your information with:
Course creators/instructors – Limited data (e.g., name, progress) to track learner engagement
Payment processors – To handle transactions securely
Service providers – For hosting, analytics, and support services
Legal authorities – When required by law or to protect Wolo’s rights
All partners are required to protect your data in accordance with applicable laws.
- Data Retention
We retain your personal data for as long as your account is active or as needed to provide you services. You may delete your account at any time by contacting support.
- Your Rights
Depending on your location, you may have rights to:
Access and receive a copy of your personal data
Correct or update inaccurate information
Request deletion of your account and data
Withdraw consent (where applicable)
To exercise any of these rights, please contact us at [Insert Contact Email].
- Data Security
We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no system is completely secure, and we cannot guarantee absolute security.
- Children’s Privacy
The Wolo App is not intended for children under the age of 13 (or the minimum age in your jurisdiction). We do not knowingly collect personal data from children without parental consent.
- Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or in-app notifications. Continued use of the App after such changes constitutes your acceptance.
- Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your data, please contact us at:
Wolo Limited
Email: hello@woloelearning.com
Phone: 0264790970
Address: 8 Okai Odibayo CL GA-070-2024 Kokomlemle, Accra, Ghana